Brain in hand - personal technology for independant living

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Please read our Brain in Hand Product FAQs, if you have any questions about your Brain in Hand that our materials have not answered.  Below are also the answers to some frequently asked questions about purchasing Brain in Hand.

If the FAQ’s still do not provide you with an answer to your question, please email us or call 01392 247909 to speak to a member of the team.



Can I transfer a licence?

The support provider owns the licence and is able to transfer it from one individual user to another user if a person leaves their service or needs change.

Do you offer a volume discount?

Discounts are available for groups of licences above twenty for either individual provider or clusters.

Can you provide training?

Yes, we can provide an Implementation and Training Workshop which covers everything you need including a range of learning materials.

Who provides the hardware?

Care, support, education providers or individuals provide the hardware (smartphone, tablet or iPod). We can advise on compatible and good value devices.

Can I use BiH at University?

Yes.  Brain in Hand University Edition is now fully funded for eligible students at university, via Disabled Students’ Allowances.

To find out more please visit our Higher Education pages.

  • Brain in Hand has helped me to solve all sorts of problems by myself, which has really built my confidence. For example, I have an issue with eye contact when I talk with friends. To solve this, I plan in advance what I can say to a person, which is something I put into my Brain in Hand.

    Brain in Hand user

    Read our case studies ›
  • I wish that there had been something like this when I was a headteacher of a challenging school for those individuals who were either autistic or suffered from anxiety. It would have added another level of support.

    Parent of a Brain in Hand user

    Read our case studies ›
  • “We can use Brain in Hand to help people to achieve those outcomes and use the data from the system to demonstrate this: You put the same things into Brain in Hand that are being measured by the council.”

    Brain in Hand user

    Read our case studies ›




Latest News

Brain in Hand selected to improve care in the NHS

Brain in Hand has been named as one of the companies in this year’s Digital Health Accelerator programme, designed to help the rapid adoption of technology in the NHS. Over the past two years the Digital Health London Accelerator programme has helped the rapid adoption of technology in the NHS and saved £50 million. Based read more

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Apply for Access to Work to Support your Talent

If your employee is over 16, disabled, has a mental health condition or a long-term health condition that impacts their ability to work, they may be eligible for the Government’s Access to Work grant scheme. The grant will allow you to purchase specialist equipment such as Brain in Hand to help you at work. To read more

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Read all our news stories




Our case studies

Employable Me's Erica won't go to work without her Brain in Hand

Erica, 46 from the Wirral was diagnosed with Asperger syndrome when she was 32. She has been unemployed for the past six years. Erica finds social interaction at work hard, she feels people don't always understand her and sometimes see her as being less intelligent, because of her facial expressions. Read more >>

Read all of our case studies