Brain in hand - personal technology for independant living

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We’re great. Are you? We are looking for stars to light up our business.

 

If you want to work within a free thinking, innovative environment, then we want to hear from you.

We support organisations to use assistive digital technology to transform the lives of people who are autistic, have mental health problems, Learning Disabilities and acquired brain injury.

We are a young, fast-growing technology company based in Exeter, in the beautiful county of Devon, and we are looking for exceptional candidates to join our Programme, Development, Business Development, and Service Delivery Teams (see below).

 





Programme Team

 

Programme Support Officer – Full Job Description HERE

We are looking for an organised and efficient administrator in an exciting, challenging, and diverse role. You will provide pivotal administrative support to our programme team. Must have good analytical skills and use the full Microsoft Office suite at an intermediate level.

There will be very strong opportunities to progress in this role for the right person. An interest in psychology and supporting people would be advantageous but not essential.

1 Post full-time (40hrs)

Salary £18K+ depending on experience

Head Office, Exeter

Reporting to the Programme Manager

To Apply:

To apply please complete our application form and send to recruitment@braininhand.co.uk

Service Delivery Team

 

Service Delivery Support Officer
Click here for full Support Officer Job Description
1 part-time post available, Exeter

A Support Officer’s primary role is to provide responsive administrative support to the business in relation to our individual Brain in Hand customers and their supporters.  This role will focus in the large part on our students within Higher Education but will also support those in other sectors.

£18,000 FTE
20-30 hours per week – flexible working will be considered

Closing date extended to: 4pm on Monday, 6th January 2020
Please apply early; the advert may be closed if a high level of applications are received.

Click here to download an application form
Applications should be sent to recruitment@braininhand.co.uk for the attention of Lynn Bowman, Service Delivery Manager.

 


 

Service Delivery Engagement Officer (Customers)
Click here for full Engagement Officer (customers) Job Description
1 post available, Exeter

Engagement Officers have a key area of responsibility within the customer engagement process.  This role will focus on our users who private pay or are referred through workplace or local authority funding schemes, but will also support those in other sectors.

£19,500+ FTE
30-40 hours per week – flexible working and job share will be considered

Closing date extended to: 4pm on Monday, January 6th 2019
Please apply early; the advert may be closed if a high level of applications are received.

Click here to download an application form
Applications should be sent to recruitment@braininhand.co.uk for the attention of Lynn Bowman, Service Delivery Manager.

 


 

Brain in Hand Specialists (self-employed)
Click here for full BiH Specialist Job Description

Field-based, various locations UK-wide

A Brain in Hand Specialists’ primary role is to provide solution-focussed and strength-based support to Brain in Hand customers and their supporters.  We are interested to hear from outstanding, motivated individuals with the skills to support a caseload of service users to enable them to thrive using Brain in Hand technology.

£35 per hour
Caseload size and frequency may vary seasonally and will also be dependent upon location and local client need.

Applications welcome at any time – rolling recruitment, 4+ inductions per year.

Click here to download an application form
Applications should be sent to recruitment@braininhand.co.uk for the attention of Emma Govier, Specialist Support Coordinator.

 


 

Brain in Hand Senior Specialists
Click here for full Senior Specialist Job Description

2 Posts Available, Field-based / home working, to cover UK

A Brain in Hand Specialists’ primary role is to provide solution-focussed and strength-based support to Brain in Hand customers and their supporters, to enable them to thrive using Brain in Hand technology.

Senior Specialists’ should lead by example, demonstrating gold-standard support, providing both proactive and responsive user caseload management and supporting both new and established Specialists with their induction programme, ongoing training and continuing professional development to ensure best-practice and quality assurance UK-wide (20+ Specialists per Senior Specialist).

£26,000+ FTE
20-30 hours per week – flexible working and job share will be considered
Regular national travel will be required
Expenses will be paid to cover travel and the costs of remote working.

Closing date extended to: 4pm on Monday, January 6th 2019
Please apply early; the advert may be closed if a high level of applications are received.

Click here to download an application form
Applications should be sent to recruitment@braininhand.co.uk for the attention of Lynn Bowman, Service Delivery Manager.

 


 

Brain in Hand Regional Engagement Specialists
Click here for full Regional Engagement Specialist Job Description
1 position is available in Scotland
6 positions are available to cover England, Wales and Northern Ireland
Field-based, various locations UK-wide

A Regional Engagement Speciaists’ primary role is to build relationships with practitioners working with our Brain in Hand student users; to encourage appropriate referrals for Brain in Hand from needs assessors / needs assessment centres, and to provide training and support to embed best practice within universities, colleges and non-medical help support providers.

In addition, Regional Engagement Specialists will have a key area of responsibility within the customer engagement process; providing both proactive and responsive student caseload management support to the business in relation to our Brain in Hand customers at delivery settings (primarily universities) within their region.

We are looking for 6-8 RESs to cover the UK, and so regions may be amended based on the locations of the successful applicants:

  • Scotland
  • North West England
  • North East England
  • East-Midlands & Central England
  • West-Midlands & Wales
  • North London & East Anglia
  • South London & South East England
  • South West & South England.

£26,000+ FTE
Expenses will be paid to cover travel and the costs of remote working
20-30 hours per week – flexible working and job share will be considered

Closing date: 4pm on Sunday, December 1st 2019
Please apply early; the advert may be closed if a high level of applications are received.

Click here to download an application form
Applications should be sent to recruitment@braininhand.co.uk for the attention of Sarah Hutchings, Development Manager.

 


 

Business Development Team

 

Telesales Executive

We’re looking for a new telesales executive to join our sales team; based in our head office in Exeter, this role will involve identifying, qualifying, and proactively engaging with new sales leads to schedule meetings for our field-based sales managers.

We partner with organisations including local authorities, NHS trusts, charities, universities, and employers, and support them to use technology to drive change. Our ideal candidate for this role will have experience of sales and customer service best practice, and be willing to develop skills in all aspects of the sales process including reporting, strategy, and lead management. You’ll need to be a good communicator and well-organised, and a track record of supporting sales efforts would be advantageous.

Salary starting from £21,000 per annum, with OTE expected to be £28,000. This is a permanent role at 40 hours per week.

The closing date for this application is 5pm on December 9th, 2019.

Please download the full job description, which can be found here, before applying.

To apply please complete our application form and send to recruitment@braininhand.co.uk for the attention of Lisa Boullé, Business Support Manager.

Development Team

Technical Support Analyst – Full Job Description HERE

Our Development Team focuses on the technical aspects of Brain in Hand, ensuring that everyone who uses our system in any capacity gets the best possible experience.

You’ll be joining a highly skilled and motivated team of developers and Brain in Hand experts, working collaboratively to maintain the production versions of our technology and improve it for future releases. Your tasks will include managing support calls, informing internal stakeholders about key areas of the system, and making and championing recommendations for improvement.

Please view the job description linked above for more details of the tasks the role will involve and the skills you’ll need to have.

40 hours per week, based in our head offices in Exeter.

Salary range between £18,000 and £25,000.

Closing Date: the advert will be removed as soon as the right candidate has been identified.

To Apply…

To apply please complete our application form and send to recruitment@braininhand.co.uk for the attention of Lisa Boullé, Business Support Manager.

 


 

Head of Research & Insight – Full Job Description HERE

This extremely significant new role will be joining our Development Team: a highly skilled and motivated team of experts focusing on the technical aspects of Brain in Hand, ensuring that everyone who uses our system in any capacity gets the best possible experience.

You’ll be responsible for demonstrating the outcomes of Brain in Hand for our users and, for our organisational clients, the social, fiscal, and economic benefits. Your role will also have a major contribution to company-wide efforts to increase take-up, usage, and impact.

Please view the job description linked above for more details of the tasks the role will involve and the skills you’ll need to have.

This is a full-time permanent post. Home working will be considered, but you will need to be able to regularly spend time at our head office in Exeter.

Salary from £45,000 per annum.

Closing Date: the advert will be removed when the right candidate has been identified.

To Apply…

To apply please complete our application form and send to recruitment@braininhand.co.uk for the attention of Lisa Boullé, Business Support Manager.

"Brain in Hand is such a unique place to work. It’s so fulfilling to work alongside a team of such capable and friendly individuals, whilst getting to help people progress towards transforming their lives and achieving their goals"

Francis Oliver, Programme Officer, Brain in Hand




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