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Have you been recommended Brain in Hand?

Register here now.

And learn about the new, refreshed version of our Android app:

Tour the new version

Brain in Hand is a professional digital support system accessed via smartphone. It's approved by the student finance bodies in the UK, funded via Disabled Students' Allowance, and can be purchased via private licence.

It helps with making decisions, coping with anxiety, and dealing with unexpected situations. Our system combines high-quality help from a specialist to get started, digital self-management tools for keeping each day on track, and easy access to human support when it’s needed. Most of our higher education students are funded by the Disabled Students’ Allowance (DSA), a government grant which helps disabled students overcome barriers to learning.

Some educational institutions – such as universities or academies, special schools, and colleges – use Brain in Hand to support their Special Educational Needs and Disability (SEND) students by integrating Brain in Hand into their SEND services. These institutions have either privately funded BiH for their students or helped their students gain access to funding via Education, Health and Care Plan (EHCP), DSA, or alternative funding pathways.

Are you a student?

Have you been recommended Brain in Hand by your DSA needs assessor? You will need to register with us to begin your support provision. Register here.

If you already have Brain in Hand, you can log in by clicking the 'login' button on the right-hand side of any page of this website, or by clicking here.

Please take a look at our frequently asked questions section on this page for more information and signposting about registering, activating your software or personal planning sessions.

if you are unsure and would like to talk to speak to a member of our friendly support team on 01392 247 909, or email support[@]

If you're just looking to find out more about Brain in Hand for yourself or someone you know, click here.

Are you a DSA needs assessor?

Great news! Brain in Hand is now available to more students, and even easier to recommend.

Please visit our assessors page to find out more about how Brain in Hand supports students and how to make a recommendation.

How does a student use Brain in Hand?

Every student who is recommended Brain in Hand begins with a face-to-face session with a Brain in Hand  Specialist who has the expertise to encourage students to think about what they want out of school, college, university, work, or life. Working with the student and their wider support network (professionals, family members, or anyone else who helps them), the Specialist guides them to develop strategies for overcoming the things they find difficult.

Throughout the life of their subscription, we remain available to students for online reviews and planned check-in calls. Reports and insights based on each user’s system data also allow us to get in touch with them (or their support team) when it looks like they could use some assistance.

A group of students looking at a tablet and a notebook


Each student co-produces their own account and strategies based on their needs, goals, and skills, and decides on the features that will work best for them.


Reflecting on a timeline, gives greater insight into what is working and where help might be needed, and helps students to realise and communicate their needs.

Always available

Self-management tools are easily accessible via smartphone, tablet or via the web.


Extra help can easily and discreetly be accessed when it’s needed. 

Two young men looking at Brain in Hand on a laptop

Supporting retention & academic success

Students using Brain in Hand report an increased ability to manage their own anxiety, greater confidence and resilience, and a better overall experience of all that education has to offer.

Being able to get the right help at the right time means that they’re more able to do things for themselves or stay in a lecture that they might otherwise have had to leave; improved organisation and time management means a better chance of academic success and a reduced risk of having to abandon their course entirely.

Addressing a student’s social and personal needs, as well as educational, means that Brain in Hand helps them to become a well-rounded individual. 

University Services

The benefits for students accessing Brain in Hand via Disabled Students’ Allowance (DSA) will have an impact on your students’ lives, your support services, and your university more widely; through empowering students to manage independent life and study, using Brain in Hand means they’re more likely to achieve academic and personal success.

Why stop there, though?

Over half of all students who are eligible for DSA don’t know it exists when they start university. Worse still, many of the tens of thousands of students who are autistic or have a mental health difficulty will find it extremely difficult to tell someone when they’re struggling. Over time, this can lead to bigger issues, including dropping out of university; we know that students who need help but don’t get it are at a much greater risk of not being able to stay in study. 

That’s before we even consider that, for every student in receipt of Brain in Hand via DSA, there are many more who could also benefit. International students, those with undiagnosed mental health problems or learning difficulties, and those who are simply finding the transition harder than expected, those at the start of their DSA journey who could do with support now; all of these students could have a better time at university with Brain in Hand supporting them.  

Financial implications of student dropout

The financial consequences of student dropout are substantial, with very large sums of money at stake for students and institutions. Increasing retention - through, for example, providing students with mental health and disability services - is a priority for all education institutions. This is why we work with universities to embed Brain in Hand into local support practices, lending our experience to your team.

Ensuring staff can provide Brain in Hand to students early means that you can remove barriers to asking for help, be there to support students when they really need it, and make sure that they can keep developing crucial skills for employability and independent living.

A student and a member of staff looking at a computer

Book an awareness session with one of our education specialists

Find out how we can assist you to encourage more students to take advantage of DSA funding and how Brain in Hand can help students reach academic success and enjoy a healthier, happier transition into university life. We can also connect you with other education services who are already using Brain in Hand; hearing from staff who have experience with the system could help you to make the best use of it in your own setting.

Case Studies

Case Study
De Montfort University
Read Case Study
Case Study
Bolton College and ESSA Academy
Read Case Study
Case Study
Hereward College: supported internships
Read Case Study
Case Study
Managing panic with Specialist help
Read Case Study
Case Study
Coping better with stress, learning better
Read Case Study

Upcoming Events

Ongoing Support for Education & Workplace Practitioners - Webinars and Resources

Date: 01 Sep 2021 - 20 Dec 2021

Time: Various

Venue: Online

TechEd AT Speed Dates, May 22

Date: 10 May 2022 - 12 May 2022

Time: 09:30-13:05

Venue: Manchester, Newcastle, Cambridge

The Autism Show

Date: 10 Jun 2022 - 25 May 2022

Time: 09:30-16:00

Venue: Manchester, London, Birmingham

Natspec 2022

Date: 21 Jun 2022 - 22 Jun 2022

Time: 9:45am-late

Venue: Jurys Inn Hinckley Island

ADSHE 2022

Date: 17 Jun 2022

Time: 9:45-16:45

Venue: Aston Conference Centre, Aston University, Birmingham


Date: 13 Jul 2022 - 15 Jul 2022

Venue: Crowne Plaza Stephenson Quarter, Newcastle upon Tyne


Frequently Asked Questions

I am interested in purchasing Brain in Hand for myself or someone I know. What do I do?

Expand Answer

Please visit our Brain in Hand For Me page to find out more about how Brain in Hand might help you. You can also refer to the 'how to get it' section of the page to learn about the different ways that people can access and fund the system.

Then please complete our referral form to begin the process of purchasing Brain in Hand.

Is Brain in Hand suitable for me?

Expand Answer

Whether Brain in Hand will be useful for you is a very personal thing. If you feel that you need some help dealing with anxiety, managing your time, coping with specific difficulties, remembering things, or becoming more confident or independent, then Brain in Hand could be helpful.

The system requires a basic level of literacy; all information in a person’s Brain in Hand can be put in their own words, but it is still a text-based system.

New Brain in Hand users receive personal planning sessions with a Brain in Hand Specialist to make sure that each of our users knows what they want to use the system for and understands how the technology works. Take a look at our 'Brain in Hand For Me' page to learn more about what our system is and how it works.

Is Brain in Hand available outside the United Kingdom?

Expand Answer

Brain in Hand is only currently available in the UK. We are planning to bring our system to more people around the world in the future.

I have been recommended Brain in Hand by my DSA Needs Assessor; what do I do now?

Expand Answer

Please visit our For Me page to find out more about how Brain in Hand works. You might also want to look through our education page to learn about the benefits of our system for students.

Then please click this link to register with us and begin your support provision.

I have already registered for Brain in Hand; what do I do next?

Expand Answer

Please read our 'Working Together' document, which explains how we'll work with you on your Brain in Hand journey.

Once your purchase is complete, you will receive a link by email to activate your software.

Please also look out for an email from your Brain in Hand Specialist - this email will have an 'Approved Specialist' logo. Your Specialist will arrange to meet with you to support you to get started.

If you have not yet arranged to meet your Specialist, please speak to a member of our friendly support team on 01392 247 909 or email

How do I arrange for my Specialist Support or personal planning sessions?

Expand Answer

Please look out for an email from your Brain in Hand Specialist - this email will have an 'Approved Specialist' logo. Your Specialist will arrange to meet with you to support you to get started.

If you have not yet arranged to meet your Specialist, please speak to a member of our friendly support team on 01392 247 909 or email

I have a Brain in Hand account, but I need some help with it. What should I do?

Expand Answer

To speak to a member of our friendly support team, please call 01392 247 909 or email

You can also fill out a feedback form or report a bug in the system from your Brain in Hand account homepage.

It's important to note that we can only assist with enquiries about Brain in Hand; we're not able to provide a counselling or crisis response service. If you need someone to talk to, the Samaritans can be called for free in the UK on 116 123.

What is Brain in Hand's safeguarding policy?

Expand Answer

The safety of our users, our staff, and everyone with whom we might come into contact during the course of our work is of paramount importance to us. We maintain an in-depth safeguarding policy, which can be read here.

We have a designated safeguarding lead who can be reached at

If you need someone to talk to, or are concerned that someone is in a potential crisis situation, Brain in Hand is not able to provide a crisis or counselling service and would suggest that the Samaritans would be a more appropriate contact. They can be called for free in the UK on 116 123.

I'm a DSA Needs Assessor; how do I recommend Brain in Hand for a student?

Expand Answer

Please visit our assessors page to find out more about how Brain in Hand supports students using Brain in Hand.

Then please make a referral to request a quote for your student.

Isn’t Brain in Hand just for autistic people?

Expand Answer

Our system was designed with autistic people in mind, but we now work with people who have a range of different needs. We’ve found that Brain in Hand can be useful for anyone who has difficulties with remembering things, coping with anxiety, or making decisions; these difficulties are often experienced by autistic people, people with a mental health condition, or people with a learning disability, among others.