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What is Brain in Hand?

Brain in Hand is a professional digital support system which helps people with making decisions, managing anxiety, and dealing with unexpected situations.

Integrating intuitive, personalised web and mobile software with human support, Brain in Hand empowers people to easily access strategies that work for them from their phone or tablet, whenever it's needed, wherever they are. People can be supported remotely, stay connected to their supporters, and live independently.
 
With greater independence comes the ability to access fewer support services over time, saving money while improving outcomes. Brain in Hand aims to transform the model of care for autistic people, those with learning disabilities, and those with mental health difficulties.
 
The Brain in Hand system puts people in control of their own care while involving carers and supporters, providing a practical digital solution for the delivery of personalised care.
Two people look at a laptop, a phone, and a tablet showing different screens from the Brain in Hand system

What we do

We work with organisations across multiple sectors including health and social care, education, and employment. We also provide Brain in Hand directly to end users.

Embedded into services, Brain in Hand can help stretched teams to support more individuals more effectively and reduce traditional support costs.

Our system has been commissioned by over 20% of English councils to support hundreds of service users. In the recent Government autism self-assessment exercise, Brain in Hand was the technological innovation most commonly named by local authorities for supporting independence. We’re also a top-rated support system for autistic people by independent health tech reviewer ORCHA.  

Our digital transformation experts help organisations identify the most effective delivery model and referral pathways for their services, complementing existing structures without being an extra burden on resources.

For support in education, Brain in Hand is used mostly by autistic students and students with mental health difficulties. There are thousands of students using the system, with at least one in almost every university in the UK; it helps to ease the transition to university life so that everyone can reach their academic potential. 

Who it's for

Brain in Hand is for anyone whose day can be knocked off track by anxiety, unexpected events, or the need to make decisions under pressure.

Brain in Hand is not condition specific. It is better thought of as an aid for people who find it hard to remember things, experience anxiety, or have difficulties with executive function: for example, planning and organising, initiating tasks, and responding to unplanned situations. These challenges are common to many conditions, notably autism, a range of mental health difficulties, and some learning difficulties.

We don’t focus on someone’s condition or diagnosis, concentrating instead on the things they find difficult, the goals they want to achieve, the strengths they already have, and the skills they can develop to achieve those goals.

A young woman looks at the Brain in Hand timeline on a tablet

Our mission

At Brain in Hand we aim to transform the lives of people with conditions such as autism, mental health issues, and learning disabilities to enable them to achieve their goals, be more confident, and live more independently. In doing this we will demonstrate to those who provide support, including in health and social care and education, that Brain in Hand is a better way of supporting people and will reduce support costs.

Our vision

We strive to develop the best technology to improve the independence of vulnerable people at all stages in their life. We see a future that puts people in control of their own lives, accessing professional support only when they need it – a future which enables support to become much more effective and organisations to spread their limited resources further.

About us

Our team includes neurodivergent and neurotypical professionals with backgrounds in health and social care, psychology, technology, research, business, and education. We are united by the vision of a future which puts people in control of their own lives, accessing professional support only when they need it; we want each individual user to be able to decide what it is that they want to achieve and how they want to do it. Every member of the Brain in Hand team is committed to making this a reality.

Click here to visit our 'Leadership Team' page for profiles of Brain in Hand's directors and board members.

Research and Evidence

Brain in Hand has been designed to improve outcomes and save money. Since its launch, we have engaged with researchers, commissioners, end users, and the academic community to understand the impact it makes and its acceptability to users. To view our research papers and collaborative reports simply scroll to the Links & Documents section below.

Research on digital support systems in health, education, and social care is still in the early stages. The evidence base is growing, but there is much that is not known and, in many regards, traditional research methods are not suitable.

Mindful of these challenges, there are three principles that inform research and development at Brain in Hand:

  1. Make the most of existing published research to inform product development
  2. Be nimble: make the most of every opportunity to gather data and get insight on how Brain in Hand is working
  3. Be open to collaboration with partner organisations and academic institutions.

Our research programme is informed by the NICE Evidence standard framework for digital health. We have strong evidence for Tier 2 of the standard and are working towards Tier 3a.

We have documented our thinking about the mechanisms behind Brain in Hand in the white paper ‘How Brain in Hand Works’. Our understanding of how Brain in Hand works is constantly evolving, so we want and expect this document to change in light of new insights and feedback from end users, funders, and researchers.

Studies and collaborations

At Brain in Hand we respect and value research and are committed to using evidence to improve the product for our end users and clients.

We have multiple exciting academic collaborations currently underway and have undertaken and supported invaluable studies into how our system works and how it can be made as effective as possible.

Information about this work can be downloaded below.

Links & Documents

Case Studies

Case Study
User perspectives on how Brain in Hand helps
Read Case Study
Case Study
Open University student Rachel explains how her Brain in Hand Specialist helped her manage panic
Read Case Study
Case Study
Kirklees Council reduces costs in mental health care and community support
Read Case Study
Case Study
Wigan Council's mental health services help service users take control of their own recovery
Read Case Study

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Careers with Brain in Hand

Business Development Team

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Business Development Manager

Due to rapid expansion, we are looking for a Business Development Manager to join our dynamic and highly motivated team who are on a mission to transform lives and services.

Home based, in the North East of England, you will join our sales team and be responsible for sales in your region, reporting to our UK Business Development Director. You'll have great support from your team and the rest of the business, but you'll need to work autonomously and use your initiative to identify and develop new business prospects.

Please download the full job description for more information on what the role involves and what kind of person you'll need to be; then please download and complete an application form. You should direct your completed form to recruitment@braininhand.co.uk for the attention of Paul Allis, Business Development Director.

Download Spec

Service Delivery Team

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Regional Engagement Manager

Our Regional Engagement Managers have a range of functions, including providing mentorship and leadership to a highly skilled team of Brain in Hand Specialists, to build and manage relationships with practitioners who work with BiH service users, and to provide awareness training and support to help encourage referrals and best practice within delivery settings.

We're looking to fill two home-based vacancies, one to cover the East Midlands and East Anglia area and the other in Yorkshire and the North East. We would welcome applications from those with leadership experience within social care, education, job coaching, or other support services.

Please download the full job description for more information on what the role involves and what kind of person you'll need to be; then please download and complete an application form. You should direct your completed form to recruitment@braininhand.co.uk for the attention of Sarah Hutchings, Head of Engagement.

Download Spec

Regional Engagement Specialist

A Brain in Hand Regional Engagement Specialist's primary role is to provide solution-focused, strength-based support to Brain in Hand service users and their supporters. We would welcome applications from those with experience supporting service users across social care, education, or a range or other support services; we're looking to fill vacancies in the Greater London, Midlands, and North West/North East areas.

You will also have a key area of responsibility within our customer engagement process: you'll provide both proactive and responsive support to the business to help with user caseload management in relation to our organisational customers (primarily universities).

Please download the full job description for more information on what the role involves and what kind of person you'll need to be; then please download and complete an application form. You should direct your completed form to recruitment@braininhand.co.uk for the attention of Sarah Hutchings, Head of Engagement.

Download Spec

Programme Team

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Senior Account Manager

This is a brand-new role within our programme team: the Senior Account Manager (SAM) will be responsible for developing and maintaining excellent relationships with all our clients and ensuring that BiH delivers high satisfaction at all stages of fulfillment and ongoing use.

You'll need outstanding interpersonal, communication, and networking skills, and to be commercially confident with a customer-focused approach. Knowledge of commissioning structures within local authorities and other health and social care organisations will also be essential.

Please download the full job description for more information on what the role involves and what kind of person you'll need to be; then please download and complete an application form. You should direct your completed form to recruitment@braininhand.co.uk for the attention of Jess Benger, HR Coordinator.

Download Spec

Marketing Team

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Marketing Executive (Lead Generation)

Do you love connecting with people? We are looking for an energetic Marketing Executive with a good understanding of customer engagement to help build our lead generation engine.

You will oversee many aspects of our campaigns with a great deal of responsibility early on, and will be required to proactively manage your responsibilities. But you won’t be on your own. You will be part of a friendly team who are passionate about enriching people’s lives. We want you to share that passion. 

This is an exciting opportunity for someone who wants to expand their skillset from market research through to managing campaigns.

Please download the full job description for more information on what the role involves and what kind of person you'll need to be; then please download and complete an application form. You should direct your completed form to recruitment@braininhand.co.uk for the attention of Tamsin Fielden, Marketing Director.

Download Spec

Contact us

We want it to be as simple as possible to contact us.

You can:

Call us

Call 01392 247 909.

Email us

Email support@braininhand.co.uk, or scroll down for more contact addresses.

Message us

You can send direct messages to us via our Facebook page (click here).

Write to us

Write to Brain in Hand Ltd, Hampton House, 23 Longbrook Street, Exeter EX4 6AB.

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