You on your best day
Manage life's bumps in the road, the unexpected and unfamiliar, with simple digital tools and real human support just when you need it.
Brain in Hand is your link to the organised, calm, in-control you who knows exactly what to do when things get difficult. It's with you every step of the way, helping you to solve problems, stay on top of things, and manage anxiety so you can achieve your goals.
The integrated Brain in Hand system
Brain in Hand is a digital self-management support system for people who need help remembering things, making decisions, planning, or managing anxiety. It's not condition-specific, but is often used by people who are autistic or managing anxiety-related mental health challenges. Combining practical human support and digital self-management technology, Brain in Hand helps people live more independently.
Our system is approved by government departments and in use throughout health, social care and higher education settings across the UK.
A qualified specialist helps you to identify your goals, recognise strengths, and develop solutions to overcome problems. We support each of our users to get started in the right way and keep making Brain in Hand work best for you.
Web and mobile software
Simple self-management features help with managing anxiety, remembering things, planning, and making decisions. It's all personalised on a secure web page and accessed on your phone or smart device whenever you need it.
Whenever you need some extra help, you can use a simple traffic light system to let someone know you could use some support. This could be a Brain in Hand responder, or someone who already supports you.
Joined-up, personalised care
We help support services across the UK to achieve truly personalised, joined-up care. Working with service providers every step of the way, we ensure smooth implementation and maximum impact.
Users have control over their own independence, accessing the services they need when they need them. This allows those who support them to reach more vulnerable people within existing resources.
A combination of digital tools and human support, all based on research and evidence about what works, helps people build independence, feel more confident, manage their own difficulties, and achieve their goals.
Health and social care
We are working with over 60 local authorities and health teams to get the right support to the right people. With effective implementation support, we enable services to ensure each person is as independent as is right for them.
Thousands of students across 80% of UK universities use BiH through the Disabled Students' Allowance. University teams are making the most of the system too, joining up all the right support and resources in one place.
What we do
We champion user-led self-management: we help people to define their own path and support them to create the fulfilling, independent life they deserve, whatever that means to them.
Why we do it
We have a vision of a future that puts people in control of their own lives, managing independently where they can and easily accessing the right support when they need it. We are constantly working towards this goal.
How we do it
We build real, meaningful relationships with our users and our partner organisations. We don’t tell anyone what to do: we help them use their unique strengths and skills to achieve the goals that matter to them.
Grounded in research. Proven in practice.
We want Brain in Hand to improve lives and help organisations to deliver high-quality support more efficiently. From the start, we've invested heavily in engaging with researchers, commissioners, end users, and the academic community so we can better understand the impact our system makes for users and organisations.
You can download research papers and collaborative reports from the Links & Documents section below.
We have recently been granted a Small Business Research Initiative (SBRI) award. This funding will enable us to undertake research that will help us to improve our product’s capabilities and the overall experience for users and service providers, as well as demonstrating clinical and health economic impact.
We are delighted to have this opportunity and to have been recognised as an innovation that can make a difference.
Links & Documents
Careers with Brain in Hand
Development TeamShow Available Positions
Mid-Senior Product Designer (Digital)
We are looking for an exceptional candidate to help us create an engaging, impactful, and scalable user experience.
You will be an integral part of our growing team, working with experienced Product Managers, Business Analysts, Product Designers, Engineers and Testers. You’ll be passionate about all things digital design and user experience and excited about applying it to a product that improves the lives of thousands of people.
You will be expected to conduct research and regular user interviews, wireframe solutions, develop prototypes and create development-ready design assets. You will also work closely with developers through delivery and measurement of the impact of changes.
This is a broad role with the expectation of delivering real impact to our users and to the organisation. This is not a role for a “Researcher” OR “UX Designer” OR “UI Designer”, this is a role for someone willing and able to work across the entire spectrum of digital product design disciplines to create impactful and beautiful products.
Please download and read the job specification using the button below, then apply by sending your CV and cover letter to email@example.com for the attention of Matthew Arnold.Download Spec
Service Delivery TeamShow Available Positions
Engagement Team Co-ordinator
We are looking for a highly organised, motivated team co-ordinator with strong analytical and problem-solving capabilities to support our engagement team and national engagement manager.
We are looking for someone with project administration experience, some customer service understanding and someone familiar with managing inboxes and responding to enquiries from a wide range of stakeholders. The engagement team co-ordinator will also support booking, promotion and delivery of webinars, events and meetings which promote awareness and understanding of Brain in Hand services and our product.
Working in a mutually respectful, supportive way with colleagues and stakeholders is a must for this role. You should have good IT literacy skills. Specifically, confidence in working with Excel, entering data, analysing, and reporting and competence in MS Word and PowerPoint.
You should have general understanding of the importance of handling confidential data correctly and awareness of General Data Protection Regulation (GDPR) requirements.
Please note that this is an administrative role supporting an engagement team, and not a role requiring physical inspection or quality assurance of equipment, nor any software design. While Brain in Hand is a healthcare technology company, this role does not require technical qualifications.
This is a remote-based position but we are looking for someone within commuting distance of Exeter in the South West, as you will occasionally be required to attend meetings in our Exeter office. There may be occasions when you will be required to travel to other regions or nationally to support the team at events.
Please download and read the full job specification using the button below. To apply, please download and complete an application form and send your completed form to firstname.lastname@example.org. Your email subject line should include the job title.
This vacancy's closing date is 10th June 2022 at 9am. Please note that you should only apply for this role if you have the right to work, and currently reside, in the UK.Download Spec
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