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Careers with Brain in Hand

We don’t mean to brag, but we’re doing our best to change the world here.

We can’t do it on our own, though: as we continue to expand at pace, helping more people to become more confident and independent, we’re looking for bright new stars to light up our business.

If you want to join a motivated and skilled group of professionals within an innovative, inclusive environment built on respect for difference and new ideas, then we want to hear from you. We deliver our professional support system to end users with a range of needs and difficulties, and to organisations (including local authorities, NHS trusts, charities, and universities) who use it to transform the lives of the people they support.

Our reach is always growing, so keep an eye on this page for information about roles which could span the whole of the UK; we’ll list specific vacancies below, but we’ll always be looking for exceptional candidates to fill roles which may be region-specific, home-based with travel, or working out of our head offices in Exeter, in the beautiful county of Devon.

We are currently seeking quality candidates for the following vacancies:

Careers with Brain in Hand

Development Team

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Product Manager

We're looking for a Product Manager to be at the heart of our growing Product & Development team.

You will have product development experience and be used to bridging the gap between users, clients, developers, and internal stakeholders. We are looking for someone who is market orientated, a divergent thinker, innovative, creative, and able to articulate concepts clearly to the wider business. You will be deft at balancing the needs of customers, development teams, and company objectives.

Please download and read the job specification using the button below, then apply by clicking here to access our applications portal. You will need to complete an application form, which you can find in the ‘documents’ tab in our portal, for your application to be submitted successfully.

This vacancy closes on Tuesday 14th December at 9am.

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Service Delivery Team

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Customer Support Officer - Head Office Exeter & home based

A Customer Support Officer’s primary role is to ensure that all our customers receive the same high standard of service throughout their Brain in Hand journey, providing proactive and responsive administrative and engagement support to the business. 

You'll need to be an effective communicator with strong customer service skills; this is a varied role, with tasks encompassing every part of our system delivery starting from a first new enquiry and following users throughout the entirety of their time with Brain in Hand.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This is an ongoing vacancy with no set closing date.

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Marketing Team

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Marketing Executive - Social Media

Want to help us change the world one successful campaign after another? We're looking for a Social Media Marketing Executive to manage our social channels.

You will have at least 2 years experience across social media and search marketing. Social will be your passion and your focus will be on building engaging relationships with your audiences. A whiz at analytics, you will understand campaign performance and continuous improvement. You will keep an eye on current trends and develop content with the communications manager. You must have social media advertising campaign experience for this role.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form, which you can find in the ‘documents’ tab in our portal, for your application to be submitted successfully.

This vacancy closes at 9am on 31/12/2021.

Download Spec

Apply now

To apply for any of the above positions, please ensure that you have first read and understood the job specification.

Then simply click the link in the above listing to apply. If you have any difficulties with this, please email us at recruitment@braininhand.co.uk.

As part of the recruitment process, we collect and process some personal data about applicants. Click here to read our privacy notice explaining what we do with that data and how we ensure we responsibly meet all our data protection obligations.