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Careers with Brain in Hand

We don’t mean to brag, but we’re doing our best to change the world here.

We can’t do it on our own, though: as we continue to expand at pace, helping more people to become more confident and independent, we’re looking for bright new stars to light up our business.

If you want to join a motivated and skilled group of professionals within an innovative, inclusive environment built on respect for difference and new ideas, then we want to hear from you. We deliver our professional support system to end users with a range of needs and difficulties, and to organisations (including local authorities, NHS trusts, charities, and universities) who use it to transform the lives of the people they support.

Our reach is always growing, so keep an eye on this page for information about roles which could span the whole of the UK; we’ll list specific vacancies below, but we’ll always be looking for exceptional candidates to fill roles which may be region-specific, home-based with travel, or working out of our head offices in Exeter, in the beautiful county of Devon.

We are currently seeking quality candidates for the following vacancies:

Careers with Brain in Hand

Service Delivery Team

Show Available Positions

Customer Support Officer

A Customer Support Officer’s primary role is to ensure that all our customers receive the same high standard of service throughout their Brain in Hand journey, providing proactive and responsive administrative and engagement support to the business. 

You'll need to be an effective communicator with strong customer service skills; this is a varied role, with tasks encompassing every part of our system delivery starting from a first new enquiry and following users throughout the entirety of their time with Brain in Hand.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy closes at 9am on Tuesday 18th May 2021.

Download Spec

Regional Engagement Specialist - North West

A Brain in Hand Regional Engagement Specialist's primary role is to provide solution-focused, strength-based support to Brain in Hand service users and their supporters. We would welcome applications from those with experience supporting service users across social care, education, or a range or other support services; we're looking to fill vacancies in the Liverpool, Chester, and Greater Manchester areas.

You will also have a key area of responsibility within our customer engagement process: you'll provide both proactive and responsive support to the business to help with user caseload management in relation to our organisational customers (primarily universities).

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy's closing date is 9am on Monday 31st May.

Download Spec

Apply now

To apply for any of the above positions, please ensure that you have first read and understood the job specification.

Then simply click the link in the above listing to apply. If you have any difficulties with this, please email us at recruitment@braininhand.co.uk.

As part of the recruitment process, we collect and process some personal data about applicants. Click here to read our privacy notice explaining what we do with that data and how we ensure we responsibly meet all our data protection obligations.