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Achieve your goals with Brain in Hand

We aim to help you work out the goals you want to achieve in life, and then get you going with practical strategies that play to your strengths.

Nothing generic, nothing that doesn’t suit you: everything about Brain in Hand is designed to be uniquely yours.

 

You don't have to climb a mountain; your goals could be study, work, socialising, building confidence, gaining independence, or simply catching the bus.

What is Brain in Hand?

Thousands of people across the UK are using Brain in Hand to achieve their goals for living more independently, managing anxiety, and succeeding in education and employment.

Brain in Hand is a digital support system linked to human support. It’s designed to help you navigate day-to-day difficulties and solve problems for yourself. We work with you to use your strengths and skills to work towards goals so that you can feel more confident and do all the things you want to. Support can be accessed any time from your mobile, so you can carry all the help you need wherever you go.

Easy to use and tailored to each person’s needs, Brain in Hand helps to keep the day on track, making it easier to deal with unexpected events, manage anxiety, and make decisions.

Brain in Hand can help you to:

  • Solve problems more independently;
  • Cope with change and new settings;
  • Manage anxiety and develop confidence;
  • Remember things and organise your time;
  • Take part in more activities and opportunities.

We aim to help you work out the goals you want to achieve in life, and then get you going with practical strategies that play to your strengths. Nothing generic, nothing that doesn’t suit you: everything about Brain in Hand is designed to be uniquely yours.

 

Want to refer yourself or someone else for Brain in Hand?

If you would like to make a referral for Brain in Hand, click here to access our referral form. This form is for you if you need to:

  • Make a Brain in Hand self-referral – if you would like to purchase Brain in Hand for yourself or if you have funding to use Brain in Hand and need to tell us about yourself
  • Request Brain in Hand for a family member or friend – if you would like to purchase Brain in Hand on behalf of someone else or if they have funding to use Brain in Hand and you are supporting them to self-refer
  • Request Brain in Hand for someone you support – if your organisation is funding Brain in Hand support for a service user.

 

Have you been recommended Brain in Hand or are you an assessor? 

If Brain in Hand is being funded via Disabled Students’ Allowances (DSA) or Access to Work funding and you are:

- A student who has been recommended Brain in Hand as part of your DSA Support Provision – click here to register and receive DSA-funded support

- A DSA Needs Assessor or practitioner and want to recommend Brain in Hand for a student – click here to refer a student and receive a quote

- A Workplace Assessor or Employer and want to recommend Brain in Hand for an employee, intern or apprentice – click here to refer a candidate and receive a quote.

 

If you already have Brain in Hand, you can log in by clicking the 'login' button on the right-hand side of any page on this website or by clicking here.

Please take a look at our frequently asked questions section on this page for more information and signposting about buying, referring, registering, or activating your software, or your personal planning sessions.

If you are unsure and would like to speak to a member of our friendly support team, you can call 01392 247 909 or email support@braininhand.co.uk.

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Users talk about how Brain in Hand helps them

Who is Brain in Hand for?

Brain in Hand is for anyone whose day can be knocked off track by anxiety, unexpected events, or the need to make decisions under pressure.

You don’t have to have a specific condition or diagnosis in order to use Brain in Hand, but we often work with autistic people, people who have learning difficulties, and people who have difficulties with their mental health. We’ll help you to think about the things you find difficult and the strengths and skills you can use to tackle those problems.

You’ll have practical coping strategies that work for you and access to support when and how you want to use it. This can make it easier for you to deal with the things that are hard for you or that cause you anxiety. In turn, this can make you more able to do things independently and confidently.

To find out more about the different ways that you can get access to Brain in Hand, please refer to the 'how to get it' section of this page.

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What does Brain in Hand do for me?

Brain in Hand is a unique, professional, digital support system. It’s:

  • personalised – each user co-produces their own account and strategies based on their needs, goals, and skills, and decides on the features that will work best for them;
  • always available –self-management tools are easily accessible via smartphone, tablet or via the web;
  • insightful – gentle reminders and monitors give greater insight into what is working and where help might be needed, and helps people to realise and communicate their needs;
  • connected – extra help can easily and discreetly be accessed when it’s needed.

It allows you to manage the things that are difficult for you while using your strengths to work towards your own personal goals - you could use it to travel independently, feel more confident, thrive in study or at work, manage anxiety better, or anything else that's important to you.

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A short animation explaining the components of the Brain in Hand system

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What do you get with Brain in Hand?

The Brain in Hand package is made up of three key elements:

  1. Personal planning sessions with a Specialist to get started;
  2. An account for our secure web and mobile software;
  3. Linked support: a connection to responders to help you get things back on track.

 

Please note that depending on how you access your Brain in Hand licence - for example, if you purchase it yourself, have it provided by Disabled Students' Allowance, or are given it by a supporting organisation - some of the elements of Brain in Hand may be provided a little bit differently than the standard described below. Speak to your licence provider or email us at support@braininhand.co.uk if you'd like to learn more about your own individual package.

A Brain in Hand user looks at a laptop with a Brain in Hand Specialist

Personal Planning Sessions

To help get you started, a Brain in Hand Specialist will guide you through the first steps of your journey. This can be done at whatever time and place makes you feel comfortable: at home, at your place of study or work, in a room in your local library, or somewhere else entirely. It can even happen virtually (via Skype, for example); whatever suits you best.

We ask each new Brain in Hand user to start by spending a little time going through our workbook. It’s designed to get you thinking about your strengths, the things you find challenging, and what you want to achieve; you’ll then build on this information together with your Specialist.

The Brain in Hand Software

Brain in Hand gives you easy access to your coping strategies as and when you need them. Using a simple but smart website, you can organise your day in a diary, plan and set reminders for each day’s routines, break down tasks into simple steps, and add information about the problems you face and the solutions you can use to overcome them. You can also add links to helpful resources (such as timetables, work or study materials, or maps) so that you can find the right information whenever you need it.

All this advice in your own words is then available on your phone, enabling you to solve problems on your own when they come up. Because you’ve already thought these things through, you’ll have more mental energy to dedicate to progressing towards the big things that are really important to you.

Two people looking at Brain in Hand on a laptop and tablet
Three people wearing headsets to support people remotely

Linked Support

Extra help can be requested using the traffic lights within your mobile software. Brain in Hand responders deliver a non-medical support service designed to help you to get your day back on track when you need it. If you press the red traffic light, or amber three times, a traffic light responder will be alerted that you have requested help. They’ll then get in touch via your preferred contact method (text, call, or email) to see if you need a hand accessing the right coping strategies, or just some reassurance to help you feel better about a situation.

Our responders are trained to listen and to provide support to help you work out for yourself how to deal with the problem. They are not a crisis or emergency service - more like a reassuring safety net.

Reflection on progress

Brain in Hand encourages individual reflection, enhancing communication between users and supporters.

Your timeline of activity provides a tangible, visual cue to enable you and your supporters to communicate effectively. Through reviewing the solutions you’ve used, alongside information about your wellbeing, you can work together to identify patterns, discuss difficulties, emphasise successes and achievements, and help structure your time together to come up with new, useful, effective strategies that work for you.

A young woman writing in a notebook; in front of her is a tablet showing the Brain in Hand timeline
A woman sitting on a bench and talking on the phone

Stay connected

Anyone who’s important to you can be included in your Brain in Hand support network, but only with your permission.

You can choose to connect your traffic light alerts to someone who supports you (in a personal capacity such as a relative, or a professional such as a social worker) in addition to or instead of a Brain in Hand response service. This sends a text message to your nominated person when you indicate that you’re finding things tough; what they do with that information is up to you and them to decide. You might agree with your supporter that they’ll give you a ring or a text as soon as they see an alert, or you might just want to let them know that you’ll need a hug when you get home.

How is Brain in Hand funded, and how can I tell the people who support me about it?

Brain in Hand is currently only available in the United Kingdom. We’re hopeful that it won’t be long before we can start helping people in other countries; for now, though, you do need to be in the UK to get Brain in Hand.

Click on the tab most relevant to you to find out more.

Over 2,500 university students across the UK are using Brain in Hand through the Disabled Students’ Allowance (DSA). DSA is available from the student finance bodies in England, Scotland, Wales, and Northern Ireland to help students who find university life particularly difficult.

If you’re on a higher education course in the UK and you have trouble remembering things, making decisions, or managing your anxiety, you may well be able to access our system through your student finance organisation. The first step is to arrange an appointment with a DSA needs assessor, who’ll help you to work out what support you need at university. They’ll make a recommendation to your funding body about what you should be given, and then you’ll get a letter confirming what you’re entitled to.

Once you’ve got that letter, we’ll just need you to do two things: send us a copy, and complete our registration form. You can do them in either order – email support@braininhand.co.uk attaching a copy of your letter, or click here to start the DSA registration process.

If you aren’t able to get Brain in Hand through DSA for any reason, speak to your university’s student support team. Some universities purchase Brain in Hand on behalf of the students they support, or they might be able to signpost you to other local help and resources.

For students in school or college, Brain in Hand can form part of an Education, Health and Care Plan (EHCP). You can ask your support staff to help you with applying and getting an assessment, or with adding Brain in Hand to an existing plan.

In Scotland, college students may be eligible for the Independent Living Fund.

If you’re on a higher education course at college, then you might be eligible for the Disabled Students’ Allowance. In this case, click the ‘Students – Universities’ tab for the relevant information.

You might also be on an apprenticeship or internship, in which case the Government’s Access to Work scheme could cover the cost of Brain in Hand for you. Check out the information under the ‘Workplace’ tab.

If you don’t think any of these routes are appropriate for you, then it might be helpful to speak to the people supporting you at school or college. Some schools and colleges buy Brain in Hand for their students, or they might be able to signpost you to other resources and things that could help.

The Department for Work and Pensions (DWP)’s Access to Work scheme provides help for people who are in work or soon to start work. Speak to your employer about arranging an Access to Work assessment; if Brain in Hand could help you to cope better with workplace difficulties, an assessor can recommend that Access to Work should provide you with our system.

Some employers also purchase Brain in Hand to help support their employees in the workplace. If you’re in work, or about to start work, and think that Brain in Hand would help you to manage the things you find difficult, then a good first step is always to speak to someone at work who is responsible for looking after your and your colleagues’ wellbeing. They may be able to help you to identify potential funding sources for you, whether that’s Access to Work, employer purchase, or help from another organisation such as a workplace support charity.

If you’re receiving any kind of support from the Government or local support services, particularly if it’s focused on helping you to stay independent, you may be able to use this to access Brain in Hand.

If you’re considering using personal funding to access Brain in Hand, we recommend getting in touch with us to discuss your individual circumstances so that we can help you to work out whether our system will be helpful to you, whether your funding is likely to cover it, and how to get started. You can also ask someone supporting you (a social worker, relative, carer, or other supporter) to speak to us on your behalf if you’d prefer.

Some of the funding sources people have used to access Brain in Hand include Personal Independence Payments (PIP), personal budgets, and direct benefit payments. In some cases you get paid the money, which you can then use to buy Brain in Hand; in other cases, your local authority spends the money on your behalf.

Get in touch with us to discuss your individual situation, and we'll do our best to help you work out the right next steps for you.

Call 01392 247 909 or email info@braininhand.co.uk.

Organisations including local authorities, universities, employers, charities, and other support providers can purchase Brain in Hand for the people they support. This can be for one person at a time, or as part of a larger project to improve their services.

If you’re currently being supported by an organisation of any kind, a good first step for you will be to speak to them about Brain in Hand. They may be able to give you some advice about whether there are any funding sources available to you, or they may want to speak to us to find out more about the options available.

You can ask your supporters to contact us on 01392 247 909 or at info@braininhand.co.uk

You can buy Brain in Hand as a private purchase, using your own funds to purchase the system. We have two packages available:

  • The Full Licence Package, including Brain in Hand software, four hours of personal sessions with a Specialist, and remote response from one of our trained partners.
  • The Independence Support Package, including Brain in Hand software and six hours of personal sessions with a Specialist. We encourage you to use the extra time to involve a supporter, relative, or someone else who could help you to make the most of Brain in Hand and respond to your alerts when you’re having a tough time.

Download the pricing sheets for both packages here:

Full Licence Package
Independence Support Package

You can also download a short information sheet about Brain in Hand here. It can be a reference for you, or it could help you to talk to the people close to you about why you think Brain in Hand would be useful.

Case Studies

Case Study
User perspectives on how Brain in Hand helps
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Case Study
More independence for Hazel, less worry for her parents
Read Case Study
Case Study
Kathleen recognises stress triggers
Read Case Study
Case Study
Sam manages anxiety and returns to work
Read Case Study

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Frequently Asked Questions

I am interested in purchasing Brain in Hand for myself or someone I know. What do I do?

Expand Answer

Please visit our Brain in Hand For Me page to find out more about how Brain in Hand might help you. You can also refer to the 'how to get it' section of the page to learn about the different ways that people can access and fund the system.

Then please complete our referral form to begin the process of purchasing Brain in Hand.

Is Brain in Hand suitable for me?

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Whether Brain in Hand will be useful for you is a very personal thing. If you feel that you need some help dealing with anxiety, managing your time, coping with specific difficulties, remembering things, or becoming more confident or independent, then Brain in Hand could be helpful.

The system requires a basic level of literacy; all information in a person’s Brain in Hand can be put in their own words, but it is still a text-based system.

New Brain in Hand users receive personal planning sessions with a Brain in Hand Specialist to make sure that each of our users knows what they want to use the system for and understands how the technology works. Take a look at our 'Brain in Hand For Me' page to learn more about what our system is and how it works.

How much does Brain in Hand cost?

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Brain in Hand is a professional support system, so most people access it using a source of funding or are given the system by an organisation supporting them. If you think that you might like to use Brain in Hand, our first suggestion would be to click here to have a look at this section of our ‘Brain in Hand For Me’ page to see whether any of the options given there could be relevant to you.

You can buy Brain in Hand as a private purchase, using your own funds to purchase the system. We have two packages available:

  • The Full Licence Package, including Brain in Hand software, four hours of personal sessions with a Specialist, and remote response from one of our trained partners.
  • The Independence Support Package, including Brain in Hand software and six hours of personal sessions with a Specialist. We encourage you to use the extra time to involve a supporter, relative, or someone else who could help you to make the most of Brain in Hand and respond to your alerts when you’re having a tough time.

Download the pricing sheets for each package here:

Click here for the Full Licence Package
Click here for the Independence Support Package

Is Brain in Hand available outside the United Kingdom?

Expand Answer

Brain in Hand is only currently available in the UK. We are planning to bring our system to more people around the world in the future.

I have been recommended Brain in Hand by my DSA Needs Assessor; what do I do now?

Expand Answer

Please visit our For Me page to find out more about how Brain in Hand works. You might also want to look through our education page to learn about the benefits of our system for students.

Then please click this link to register with us and begin your support provision.

I have already registered for Brain in Hand; what do I do next?

Expand Answer

Once your purchase is complete, you will receive a link by email to activate your software.

Please also look out for an email from your Brain in Hand Specialist - this email will have an 'Approved Specialist' logo. Your Specialist will arrange to meet with you to support you to get started.

If you have not yet arranged to meet your Specialist, please speak to a member of our friendly support team on 01392 247 909 or email support@braininhand.co.uk

How do I arrange for my Specialist Support or personal planning sessions?

Expand Answer

Please look out for an email from your Brain in Hand Specialist - this email will have an 'Approved Specialist' logo. Your Specialist will arrange to meet with you to support you to get started.

If you have not yet arranged to meet your Specialist, please speak to a member of our friendly support team on 01392 247 909 or email support@braininhand.co.uk

I have a Brain in Hand account, but I need some help with it. What should I do?

Expand Answer

To speak to a member of our friendly support team, please call 01392 247 909 or email support@braininhand.co.uk.

You can also fill out a feedback form or report a bug in the system from your Brain in Hand account homepage.

It's important to note that we can only assist with enquiries about Brain in Hand; we're not able to provide a counselling or crisis response service. If you need someone to talk to, the Samaritans can be called for free in the UK on 116 123.